Shipping & payment conditions

Damage in delivery

Farben Schaefer  makes every effort to prevent shipping damages. If although a damaged article is delivered, the damage must be reported to the transportation company immediately and within five days in a written form to Farben Schaefer.
Without a written confirmation of the transportation company we cannot deliver a replacement free of charge.

How to proceed:

  • Do not sign for merchandise unless you inspected the items for damage
  • If the item is completely destroyed don’t accept the parcel. It will be returned to Farben Schaefer and you will get a replacement free of charge.
  • If the item has minor damages report the damage immediately to the carrier and ask for a damage protocol. As soon as you get the protocol please send a copy via fax, e-mail to us.
  • Make pictures of the damaged parcel and products.
  • Report any damage within five days in a written form to us.

 


Shipping countries Shipping costs Max. additional shipping time Payment methods
Austria Delivery costs 8,98 Euro Time of delivery
+ 2-3 workdays handling time 		Paypal
Moneyorder
Australia Delivery costs 120 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Bulgaria
Brazil Delivery costs 120 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Canada Delivery costs 120 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Switzerland Delivery costs 16,81 Euro Time of delivery
+ 4-5 workdays handling time 		Paypal
Moneyorder
Czech Republic
Germany Delivery costs 5,95 Euro, and is free on orders over 100 Euro As specified Paypal
Invoice
Moneyorder
COD service
Denmark
Estonia
Finland
France Delivery costs 8,98 Euro Time of delivery
+ 3 workdays handling time 		Paypal
Moneyorder
United Kingdom Delivery costs 16,81 Euro Time of delivery
+ 5-7 workdays handling 		Paypal
Moneyorder
Greece
Hong Kong Delivery costs 120 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Croatia
Hungary
Ireland Delivery costs 20,68 Euro Time of delivery
+ 3-4 workdays handling time 		Paypal
Moneyorder
Iceland
Italy Delivery costs 9,13 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Japan Delivery costs 120 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Lithuania
Luxembourg
Latvia
Montenegro Delivery costs 16,81 Euro Time of delivery
+ 5-7 workdays handling 		Paypal
Moneyorder
Malta Delivery costs 19,84 Euro Time of delivery
+ 4-6 workdays handling time 		Paypal
Moneyorder
Netherlands
Norway
New Zealand Delivery costs 120 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Poland Delivery costs 9,06 Euro Time of delivery
+ 7-14 workdays handling time 		Paypal
Moneyorder
Portugal
Romania
Serbia Delivery costs 16,81 Euro Time of delivery
+ 5-7 workdays handling 		Paypal
Moneyorder
Sweden
Slovenia
Slovakia (Slovak Republic)
Taiwan Delivery costs 99 Euro Time of delivery
+ 8-12 workdays handling time 		Paypal
Moneyorder

If you don´t find your country listed please contact us info@farben-schaefer.de .
Except wallpapers from Arte-International. We only ship Arte-International wallpapers inside the EU and not to NON-EU countries.
 

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