Shipping & payment conditions
Damage in delivery
Farben Schaefer makes every effort to prevent shipping damages. If although a damaged article is delivered, the damage must be reported to the transportation company immediately and within five days in a written form to Farben Schaefer.
Without a written confirmation of the transportation company we cannot deliver a replacement free of charge.
How to proceed:
- Do not sign for merchandise unless you inspected the items for damage
- If the item is completely destroyed don’t accept the parcel. It will be returned to Farben Schaefer and you will get a replacement free of charge.
- If the item has minor damages report the damage immediately to the carrier and ask for a damage protocol. As soon as you get the protocol please send a copy via fax, e-mail to us.
- Make pictures of the damaged parcel and products.
- Report any damage within five days in a written form to us.
| Shipping countries | Shipping costs | Max. additional shipping time | Payment methods |
|---|---|---|---|
| Austria | Delivery costs 8,98 Euro |
Time of delivery + 2 workdays handling time |
Paypal Moneyorder |
| Australia | Delivery costs 120 Euro |
Time of delivery + 7-14 workdays handling time |
Paypal Moneyorder |
| Belgium | Delivery costs 9,06 Euro |
Time of delivery + 2 workdays handling time |
Paypal Moneyorder |
| Bulgaria | Delivery costs 20,17 Euro |
Time of delivery + 5-7 workdays handling time |
Paypal Moneyorder |
| Brazil | Delivery costs 120 Euro |
Time of delivery + 7-14 workdays handling time |
Paypal Moneyorder |
| Canada | Delivery costs 120 Euro |
Time of delivery + 7-14 workdays handling time |
Paypal Moneyorder |
| Switzerland | Delivery costs 16,81 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Cyprus | Delivery costs 20,00 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Czech Republic | Delivery costs 20,34 Euro |
Time of delivery + 2-3 workdays handling time |
Paypal Moneyorder |
| Germany | Delivery costs 5,95 Euro, and is free on orders over 100 Euro | As specified |
Paypal Invoice Moneyorder COD service |
| Denmark | Delivery costs 9,35 Euro |
Time of delivery + 2-3 workdays handling time |
Paypal Moneyorder |
| Estonia | Delivery costs 20,17 Euro |
Time of delivery + 4-6 workdays handling time |
Paypal Moneyorder |
| Spain | Delivery costs 20,34 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Finland | Delivery costs 20,84 Euro |
Time of delivery + 4 workdays handling time |
Paypal Moneyorder |
| France | Delivery costs 8,98 Euro |
Time of delivery + 3 workdays handling time |
Paypal Moneyorder |
| Greece | Delivery costs 20,84 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Hong Kong | Delivery costs 120 Euro |
Time of delivery + 7-14 workdays handling time |
Paypal Moneyorder |
| Croatia | Delivery costs 21,01 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Hungary | Delivery costs 21,35 Euro |
Time of delivery + 4 workdays handling time |
Paypal Moneyorder |
| Ireland | Delivery costs 20,68 Euro |
Time of delivery + 3-4 workdays handling time |
Paypal Moneyorder |
| Iceland | Delivery costs 16,81 Euro |
Time of delivery + 7-14 workdays handling time |
Paypal Moneyorder |
| Italy | Delivery costs 9,13 Euro |
Time of delivery + 3 workdays handling time |
Paypal Moneyorder |
| Japan | Delivery costs 120 Euro |
Time of delivery + 7-14 workdays handling time |
Paypal Moneyorder |
| Lithuania | Delivery costs 20,34 Euro |
Time of delivery + 4-6 workdays handling time |
Paypal Moneyorder |
| Luxembourg | Delivery costs 8,76 Euro |
Time of delivery + 2-3 workdays handling time |
Paypal Moneyorder |
| Latvia | Delivery costs 20,34 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Malta | Delivery costs 19,84 Euro |
Time of delivery + 4-6 workdays handling time |
Paypal Moneyorder |
| Netherlands | Delivery costs 9,06 Euro |
Time of delivery + 2 workdays handling time |
Paypal Moneyorder |
| Norway | Delivery costs 16,81 Euro |
Time of delivery + 5-8 workdays handling time |
Paypal Moneyorder |
| New Zealand | Delivery costs 120 Euro |
Time of delivery + 7-14 workdays handling time |
Paypal Moneyorder |
| Poland | Delivery costs 20,68 Euro |
Time of delivery + 2-3 workdays handling time |
Paypal Moneyorder |
| Portugal | Delivery costs 20,68 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Romania | Delivery costs 20 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Sweden | Delivery costs 21,01 Euro |
Time of delivery + 3 workdays handling time |
Paypal Moneyorder |
| Slovenia | Delivery costs 9,13 Euro |
Time of delivery + 4 workdays handling time |
Paypal Moneyorder |
| Slovakia (Slovak Republic) | Delivery costs 20,17 Euro |
Time of delivery + 4-5 workdays handling time |
Paypal Moneyorder |
| Taiwan | Delivery costs 99 Euro |
Time of delivery + 8-12 workdays handling time |
Paypal Moneyorder |
If you don´t find your country listed please contact us info@farben-schaefer.de we are shipping worldwide.
Except wallpapers from Arte-International. We only ship Arte-International wallpapers inside the EU and not to NON-EU countries.